PRIVACY POLICY
Effective Date: 10-1-2025
SpineAlign Golf (“Company,” “we,” “us,” or “our”) operates www.spinealigngolf.com and the SpineAlign Golf mobile application (collectively, the “Platform”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.
By using the Platform, you consent to the practices described in this Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information You Provide
- Full name
- Email address
- Billing address
- Payment information (processed by third-party providers)
- Account login credentials
- Customer support communications
Automatically Collected Information
When you use our Website or App, we may automatically collect:
- IP address
- Device type
- Operating system
- Browser type
- App usage data
- Pages viewed
- Date/time stamps
- Referral URLs
Payment Information
We do not store full credit card numbers. Payments are processed securely through third-party payment processors (such as Stripe, Apple, Google, or similar providers), and their privacy policies govern their handling of payment information.
2. How We Use Your Information
We may use your information to:
- Create and manage your account
- Process subscriptions and payments
- Provide access to instructional content
- Improve our Platform and user experience
- Send administrative communications
- Respond to customer support inquiries
- Send marketing emails (if you opt in)
- Prevent fraud or misuse
3. Cookies & Tracking Technologies
We may use:
- Cookies
- Pixels
- Analytics tools (e.g., Google Analytics or similar services)
These technologies help us:
- Understand user behavior
- Improve performance
- Analyze traffic
- Customize marketing
You can modify your browser settings to refuse cookies. However, some features may not function properly.
4. How We Share Information
We do not sell your personal information.
We may share information with:
- Payment processors
- Email service providers
- Analytics providers
- Cloud hosting providers
- Legal authorities if required by law
All service providers are required to maintain appropriate data protection safeguards.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
7. Your Privacy Rights
Depending on your state of residence (including California), you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise your rights, contact us at:
[email protected]
We will respond within the timeframe required by applicable law.
8. California Privacy Rights (CCPA Notice)
If you are a California resident, you may request:
- Disclosure of categories of personal information collected
- Disclosure of categories of sources
- Disclosure of business purposes for collection
- Deletion of personal information
We do not sell personal information as defined under the California Consumer Privacy Act (CCPA).
9. Children’s Privacy
The Platform is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it.
10. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised Effective Date.
Continued use of the Platform after changes constitutes acceptance.
12. Contact Us
SpineAlign Golf
[email protected]
